Complaints Procedure

Pip Doleman & Associates prides itself on great client service.
But we acknowledge mistakes happen.
If you feel dissatisfied with any work we have done for you, the way you have been spoken to, or for any other reason, please don’t hesitate to contact Pip Doleman, who will deal with your complaint:
• Email: pip@pipva.co.uk
• Telephone: 07809 609 221 / 0116 445 4040
Pip will listen to your complaint in detail before working with you to rectify the issue or speaking to the team member responsible for the complaint.
We aim to resolve complaints quickly and amicably.