A little bit of monthly magic
Consistent, efficient admin support every single month for heart-led businesses in the UK.
Let a Virtual Assistant manage your
business admin so you don’t have to
Keeping your day-to-day simple
Every kind of company could use a Virtual Assistant
What’s the best use of your time?
Here’s the thing with businesses – they’re constantly changing. Even though you’re the same skilled, ambitious, driven person who started your business, and you have a whole lot more experience now, it doesn’t mean it gets easier. Just when you get to grips with everything, it all changes again.
So, getting a little extra help as your business develops is a great way to keep things manageable.
Your business can only go so far while you’re doing everything. At some point, it’s time to delegate. (Unless you can clone yourself or find a few more hours in the day. The dream!)
Grow your business, increase your revenue, and have some down time with the support of Pip Doleman & Associates.
What happens when you work with a Virtual Assistant?
Here’s the step-by-step
It’s my job to make your life as simple and straight forward as possible. And, that includes onboarding you!
Here are the super easy 5 steps to take you from overwhelmed to extra calm.
It all begins with an email from you to me, and then we have a discovery call together.
After our call, I’ll put together a quote and a proposal for you. Once you’re ready to go, I’ll send over a contract for you to sign.
If we need one, we’ll do a detailed onboarding call where you hand over precisely what you need from me/ my associate.
We have a weekly, fortnightly, or monthly check in call so I can update you on progress and you can delegate further tasks.
I’ll send an invoice at the end of each month for our agreed hours with a summary of time tracked and tasks done.
There’s absolutely no way you can go overbudget or get a surprise invoice because everything we do is agreed in advance. And while we’re tackling the tasks you don’t have time for, you can concentrate on what you love: running your business. (Or having some much- needed self-care.)
Can it get simpler than that?
(Mostly) UK-based Virtual Assistants supporting UK based businesses
We’re proudly based in the UK, and we work exclusively with UK businesses. This is for a couple of reasons, but mainly so we can answer our clients’ calls when they need us (no time zone issues!), and also because we’re insured to work with UK businesses.
Our associates live around the country (mostly, one of our lucky team lives in sunny Valencia) and we all work remotely using Zoom, Trello, shared calendars, and a whole host of super useful technology.
Whether you’re in Bristol, Birmingham, or Belfast, my team and I able to help you reach your business goals.
A whole team of Virtual Assistants ready to help you
Meet Pip and her associates
The reason I get business owners is because I’m a business owner myself.
I’ve seen my business grow from a tiny, exciting idea right up to an established, and successful team. I know how it feels to have ambition, but not quite have enough support, and I know how powerful it is to have an incredible team all working towards the same goal.
Which is why I get so excited about working with other entrepreneurs. Jumping into your business and rescuing you from an overwhelming inbox, or a confusing calendar, or abandoned accounts is hugely fulfilling for me. I love helping people, and I love sorting things out for them.
My work means you’ll be able to get on with the parts of your business which fill you with joy, and what could be better than that?
Consistently show up in your business the way you want to, feeling calm and in control.
How much does a Virtual Assistant cost?
Investing in your business couldn’t be easier
The price for investing in our support is £38 per hour. And the minimum number of hours per month is eight, because anything less than a couple of hours a week means you won’t feel the true benefit of our support. The more involved in your business we are, the more impact we can make.
Generally, when working on a short-term project, you’ll have a specific task which needs to be done. Our team can focus entirely on your project, and you’ll work closely with your VA until your short-term task is achieved. We’ll agree in advance the number of hours you need, and if we think you need more or fewer hours, we’ll discuss this with you during the project.
Together, in the discovery call, we’ll discuss exactly what you want to achieve short term, and how many hours this is likely to take. Your VA won’t go over the agreed hours, and you’ll be invoiced at the end of the month. You’ll never receive an unexpected invoice, or for a surprise amount.
We always keep you in the loop.
Find the answers to your Virtual Assistant questions
Frequently Asked Questions
What even is a Virtual Assistant?
A Virtual Assistant is a person who helps you run your business by performing admin tasks you have no time, energy, or expertise to complete. For more information head to this blog, titled “What is a Virtual Assistant?”.
How can a Virtual Assistant help me?
To comprehensively answer this question, it’s probably best to have a discovery call. However, you can download a list of 99 tasks you can delegate to your VA right here.
How do I delegate tasks to you?
Easy! You can tell me or your associate via email, or via phone call, or your weekly, fortnightly, or monthly check in call.
What software do you use?
At Pip Doleman & Associates we use Trello to keep us organised and on track. You don’t have to use Trello if you don’t want to. We can work in a way you’re most comfortable with, and with whatever operations systems you prefer.
Do I need to give you my passwords?
This depends on exactly what work you need us to do, but the answer is likely, yes. We use LastPass to safely get your passwords and then we can get things done. We’ll only ever need passwords for the specific software or system you need us to work on and we’ll never ask for more data than we need.
Can I call you anytime?
Yes! There are lots of reasons you may need to contact me or your associate urgently and I’m happy to take your call. If you call me outside of my working hours, you can leave a message and I’ll pick it up when I am back to work.
How do you track the hours you work for my business?
We agree in advance how many hours I or my associates work for you in a month, and we’ll let you know when you hit that limit. We use a time tracker software to accurately record how long we work on each task for you.
What doesn’t a VA do?
Neither myself or my team are content creators or copywriters, so we don’t write blogs or write website copy, and we don’t take/create photos or videos. Likewise, we are not website developers so we cannot make changes to your website, other than updating what already exists. While we are very capable to maintain and monitor spreadsheets and to undertake some bookkeeping activities, we would recommend working with a qualified accountant for tax purposes.
